LondonSitters

Challenge

LondonSitters.com is a babysitting agency that intends to leverage the Internet to make booking a babysitter very easy and safe for Londoners. A London based start-up that intends to cater for the dynamic and multicultural parent community in the area. Client wants that Parents should be able to sign up for the service online, filling a form with all their data, as well as means of payment. Sign up to be verified by email confirmation. Mobile phone has to be verified by text message confirmation. Signup verification through email is possible, if they reply back to the email or click at the link provided them in the registration mail. But Mobile phone verification through text message seems impossible, as the SMS gateway they have took does not support the incoming messages from Parents, only LondonSitters can message them, parents cannot reply them back. It was the constraint in the SMS gateway API.

Solution

We suggested them instead of text message confirmation, we can generate the unique random number for each and every parent and message them at time of registration, if they fill the form back with the correct random number that we have sent them, we can easily verify their mobile phone existence.

Results

Technology tweak helps us in fulfilling the client's requirement and making him happy. Now site is live with email and mobile phone verification facility and restricting from fraudulent registrations.